SQB I Do

SQB's Artificial Intelligence Department is developing SQB I Do - an intelligent chat assistant for bank employees - as part of the bank's internal digital transformation.

The project is in active development and is already available for internal testing within the bank. The primary goal is to reduce the time employees spend on daily tasks and provide instant access to knowledge.

The following key capabilities have been implemented during development:

• conversation support with chat history and smart context-based search;
• bilingual interface in Uzbek and Russian without switching applications;
• profile personalization and adaptive dark mode.

The next phase includes integration with the bank's internal databases and training the model on SQB documentation - regulations, products, and internal guidelines.

For SQB, this project is a practical step toward building an AI-first organization where every employee has a personal intelligent assistant directly at their workplace.